If you cannot see Voice Recognition or Set Up Now, first separate two requests: enrolling your own voice and getting manager access to review your team's setup. The enrollment instructions do not confirm that your dealership has the feature available or that your account has manager access.
Before you begin
- Sign in to your own Car Wars account, not another employee's account.
- Confirm the dealership or location you are viewing.
- If your account uses separate Car Wars Sales or Car Wars Service workspaces, select the applicable workspace before checking enrollment.
Check your own enrollment
- Select your name in the bottom-left corner and open your User Profile.
- Look for the Voice Recognition section in the upper right.
- If Set Up Now is available, follow the enrollment article below. Review the Biometric Information Terms of Service yourself and use the phone you speak on most often.
- If the section or setup option is missing, stop and ask your account administrator or Car Wars Support to review availability and access. Repeating the enrollment steps will not confirm why an option is missing.
If you need manager access
Tell your administrator or Support that you need to review your team's Voice Recognition setup. This is different from enrolling your own voice. Do not use someone else's login to reach a manager screen, and do not assume your job title alone confirms access.
What Support needs to check
- Your dealership or location and business email.
- Whether you need your own enrollment or manager visibility.
- The workspace and page you are viewing.
- The option that is missing, with a screenshot that hides unrelated personal information.
- Whether the option is missing for just you or other employees as well.
Support must confirm account availability and permissions before recommending an access change. This guide does not mean the feature is enabled for every account.
If the setup option appears but the phone does not ring
That is an enrollment-call issue rather than a missing-access issue. Check the entered number, Do Not Disturb, and spam filtering, then follow the enrollment guide.